At Waterdei, we prioritize longevity and durability, offering comprehensive warranties for peace of mind with every purchase, continuously improving to deliver exceptional customer service and satisfaction.Stay updated with our new launches with respect to their evolving warranty policies.
Choose our ceramic products for stunning artistry and exceptional quality, backed by an 8-year warranty against manufacturing defects, including color chipping that may occur with regular use, We prioritize your satisfaction and protect your investment.
- Warranty covers manufacturing defects, ensuring quality and durability.
- Carefully follow maintenance guidelines to maintain warranty coverage.
- Damage from abrasive usage or mishandling is not covered.
- Retain provided information or order number for warranty claims.
- Inspect product within 24 hours of delivery, notify us of any irregularities.
- Capture an unboxing video to address transit-related damages promptly.
- Contact us through WhatsApp/Call for further assistance and support within 24 hours of receiving order if any concerns.
- Warranty claims require detailed videos and photos.
- Please note that we do not provide a warranty for scratches and wear-and-tear.